Privacy Policy

Last Updated: January 1, 2025

Welcome to Rizzume! Your privacy is critically important to us. This Privacy Policy explains how The App Lagoon Pvt Ltd ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use the Rizzume mobile application ("the App").

1. Information We Collect

1.1 Information You Provide Directly

When you create an account and use Rizzume, we collect:

• Account Information: Name, email address, password (encrypted)
• Profile Information: Phone number, date of birth, job title, profile picture
• Resume Data: Education, work experience, skills, certifications, projects, and other information you choose to include in your resume
• Google Sign-In Data: If you sign up using Google, we receive your name, email address, and profile picture from Google

1.2 Automatically Collected Information

We may automatically collect:

• Device Information: Device type, operating system version
• App Usage Data: Features accessed, time spent in the app
• Error Logs: Technical information about app crashes or errors (to improve app stability)

2. How We Use Your Information

We use your information for the following purposes:

• Account Management: To create and manage your account, authenticate your identity
• Service Delivery: To generate professional resumes based on your provided information
• Profile Customization: To personalize your experience and save your preferences
• Communication: To send you important updates about the service (e.g., password reset emails)
• AI Assistance: To provide AI-powered resume suggestions and improvements
• App Improvement: To analyze usage patterns and improve our features
• Security: To detect and prevent fraud, abuse, or security incidents

3. Data Storage and Security

3.1 Where We Store Your Data

Your data is stored using Google Firebase services:

• Firebase Authentication: Securely stores your login credentials
• Firebase Realtime Database: Stores your profile information and resume data
• Data Location: Your data may be stored on Firebase servers located in various regions globally

3.2 Security Measures

We implement industry-standard security measures:

• Encryption of data in transit using HTTPS/SSL
• Password encryption using Firebase's secure authentication system
• Secure database access controls and authentication
• Regular security updates and monitoring
• Profile pictures stored as Base64-encoded data in secure Firebase database

4. Data Sharing and Third Parties

4.1 Third-Party Services

We use the following third-party services that may access your data:

• Google Firebase: For authentication, database, and cloud services
• Google Sign-In: For optional Google account authentication
• AI Services: Your resume data may be processed by AI services to provide suggestions (anonymized where possible)

4.2 We Do NOT:

• Sell your personal information to advertisers or data brokers
• Share your resume data with employers without your explicit consent
• Use your data for marketing purposes beyond our own app
• Display third-party advertisements in the app

5. Your Privacy Rights

You have the following rights regarding your personal data:

5.1 Access and Correction

• You can access and edit your profile information anytime through the app
• You can view all your saved resume data

5.2 Data Deletion

• You can delete your account at any time through Settings → Delete Account
• Upon account deletion, all your personal data will be permanently removed from our systems within 30 days
• Some anonymized data may be retained for analytics purposes

5.3 Data Portability

• You can download your resumes in PDF format
• You can export your profile data upon request (contact us at the email below)

5.4 Opt-Out Rights

• You can opt out of email communications (except essential service emails)
• You can revoke Google Sign-In access through your Google account settings

6. Data Retention

We retain your data as follows:

• Active Accounts: Your data is retained as long as your account is active
• Deleted Accounts: Data is permanently deleted within 30 days of account deletion
• Legal Requirements: Some data may be retained longer if required by law

7. Children's Privacy

Rizzume is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your data may be transferred to and processed in countries other than India, including the United States where Firebase servers are located. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through:

• In-app notifications
• Email notifications to your registered email
• Updated "Last Updated" date at the top of this policy

Your continued use of the app after changes constitutes acceptance of the updated policy.

10. Compliance with Laws

This Privacy Policy complies with:

• Digital Personal Data Protection Act, 2023 (India)
• Information Technology Act, 2000 (India)
• Google Play Store Data Safety Requirements
• GDPR (for EU users) - where applicable

11. Contact Us

12. Consent

By using Rizzume, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our app.

© 2025 The App Lagoon Pvt Ltd. All rights reserved.